Contact Information, Office Hours
Functions, Department Responsibilities
Common Terms, History

Functions

Service County Agencies/Departments

The Internal Services Department delivers support to other departments and agencies within Charleston County Government. Through its divisions, the Department delivers services which are common and necessary to agencies and departments throughout the County.

What this Department's Divisions Do

	Fleet Operations - Provide vehicles and equipment for County departments - Repair and maintain the County's vehicles, including 24-hour service for Emergency First Responders - Research, develop and assist agencies with specifications for vehicles and heavy equipment purchases made by the County - Maintain automated and manual fueling sites throughout the County
	Office Services   - Provide the most cost efficient methods to process County mail - Deliver mail to County offices and provide interoffice courier services - Provide office equipment support and repair service - Supply copiers to departments

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This Department Does Not

	Provide direct services to the general public
	Offer any type of health or human services
	Register voters (See Board of Voter Registration)
	Fabricate exterior signs (See Public Works)
	Make copies of birth and death records (See S.C. Department of Health and Environmental Control)
	Provide copies of Charleston County School transcripts (See Charleston County School District)
	Perform background checks (See Sheriff's Office)
	Provide arrest or booking information (See Sheriff's Office)
	Prepare mug shots or fingerprints (See Sheriff's Office)
	Sell postage stamps or provide personal mail service
	Repair computer printers or personal computers (See Technology Services)
	Manage the 9-1-1 or 800 megahertz Communications Systems (See Radio Communications)
	Install chain link fence, build furniture or repair kitchen or small electrical appliances
	Offer phone directory assistance service

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Common Terms

Courier Service-- Interoffice mail pick-up and delivery to County departments.

ISF (Internal Service Fund)-- An accounting methodology exclusive to governmental entities. An ISF accumulates all costs associated with a particular service. Once costs are defined, they are distributed to user departments in the form of charge backs from the ISF.

Work Order-- Documentation of a request for services, repairs, etc.

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History

In October 2002, the Facilities Management Department and Internal Services Department were formed. Originally, the two departments were combined and known as the General Services Department, which was established in 1989. The General Services Department centralized many functions which were once performed by other departments, such as telephone and copier repair and mail delivery. The benefit of this centralized support service was a coordinated program which maximizes resources and minimizes duplication.

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Contact Information

Administrative Division/Main Office
Lonnie Hamilton, III Public Service Building
4045 Bridge View Drive
North Charleston, SC 29405
(843) 958-4050
(843) 958-4055 (Fax)

Fleet Operations
4371 Headquarters Road
North Charleston, SC 29405
(843) 202-7900
(843) 202-7908 (Fax)

Office Services
Lonnie Hamilton, III Public Service Building
4045 Bridge View Drive
North Charleston, SC 29405
(843) 202-6041
(843) 202-6045 (Fax)

Office Hours

Monday-Friday
8:30 a.m.-5 p.m.

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