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Intro and Table of Contents Page 1 Executive Summary Page 9 Mission Statement and Goals Page 17 Charleston County Overview Page 19 Methodology Page 25 Task Force Reports   Government Organization and Structure Page 29   Human Resources Page 39   Public Safety Page 45   Transportation/Public Works Page 59   Budgeting, Finance & Accounting     Procurement, Outsourcing, Privatization Page 69   Facilities & Capital Asset Management Page 79 Summary of Recommendations Page 83 List of Appendices Page 87     APPENDICES: 1. Citizen's Guide to the Approved Budget, Fiscal Year 2005 Page 89 2. Fiscal Year 2006 Income/Outgo Graphs Page 117 3. List of Meeting Dates Page 119 4. Surveys, Public Input Page 121   a. Employee Survey & Report Page 125 b. Citizen Survey & Report Page 157 c. Notes from Focus Group Page 215 5. The South Carolina Governance Project, County Government in the Palmetto State Page 219 6. List of County Services Page 239 7. County Services to Municipalities, November 14, 2002 Report Page 241 8. Employee Incentive Program Descriptions Page 261 9. Affirmative Action Presentation, Selected Slides Page 267 10. Employee Leadership Program Descriptions Page 271 11. Employee Turnover Analysis, 2003 & 2004 Page 277 12. Commercial Vendor Repair Program Details Page 279 13. FY 2006 Budget Calendar Page 281 14. Charleston County Financial Policies Page 285 15. Charleston County Capital Improvement Plan 2006-2010, Selected Slides Page 289 16. List of Outsourced County Services Page 299 17. Facilities Management Overview, Selected Slides Page 301 18. Real Property Inventory, Title Page Page 309