Internal Services

Welcome to Charleston County Government Online

Our Mission: We will promote and protect the quality of life in Charleston
County by delivering services of value to the community.

Internal Services

Contact Information, Office Hours
Functions, Department Responsibilities
FAQ's, Common Terms, History

Functions

Service County Agencies/Departments

The Internal Services Department delivers support to other departments and agencies within Charleston County Government. Through its many divisions, the Department delivers a wide variety of services which are common and necessary to agencies and departments throughout the County.

What this Department's Divisions Do

Fleet Operations

-	Provide vehicles and equipment for County departments and some outside agencies
-	Repair and maintain the County's vehicles, including 24-hour service for EMS ambulances
-	Research, develop and write specifications for vehicles and heavy equipment purchases made by the County
-	Maintain automated and manual fueling sites throughout the County

Office Services

	-	Provide the most cost efficient methods to process County mail
	-	Deliver mail to County offices and provide interoffice courier services
	-	Provide office equipment support and repair service
	-	Supply copiers to departments

Parking Operations

	-	Manage three parking garages, several surface lots and their associated leases and programs
	-	Assign County motor pool vehicles for short-term use

Records Management

	-	Assist all County departments, elected officials and several external organizations with records storage and micrographics
	-	Provide a centralized storage facility for inactive and archival records
	-	Assist in the development of records retention and disposition schedules

This Department Does Not

	Provide direct services to the general public, with the exception of voting machine services and parking accommodations
	Offer any type of health or human services
	Register voters (See Board of Voter Registration)
	Fabricate exterior signs (See Public Works)
	Make copies of birth and death records (See S.C. Department of Health and Environmental Control)
	Provide copies of Charleston County School transcripts (See Charleston County School District)
	Perform background checks (See Sheriff's Office)
	Provide arrest or booking information (See Sheriff's Office)
	Prepare mug shots or fingerprints (See Sheriff's Office)
	Sell postage stamps or provide personal mail service
	Repair computer printers or personal computers (See Technology Services)
	Manage the 9-1-1 or 800 megahertz Communications Systems (See Radio Communications)
	Install chain link fence, build furniture or repair kitchen or small electrical appliances
	Offer phone directory assistance service

Frequently Asked Questions

Parking Rates

King & Queen Parking Garage	Cumberland Street Parking Garage
Effective April 1, 2008	Effective April 1, 2008
$1.00 per Half Hour (or any portion thereof) $20.00 Daily Maximum*	$1.00 per Half Hour (or any portion thereof) $20.00 Daily Maximum*

Monthly Rates	Monthly Rates
$40 Weekends (Fri 3pm - Mon 7:30am) $80 Nights (3pm - 7:30am all nights) $100 Nights, Plus Weekends and Holidays $140 Daytime (Mon - Fri, 7am -6pm) $175 24/7 access	$40 Weekends (Fri 3pm - Mon 7:30am) $80 Nights (3pm - 7:30am all nights) $100 Nights, Plus Weekends and Holidays $120 Daytime (Mon - Fri, 7am -6pm) $140 24/7 access

* Maximum stay 72 hours. Vehicles parked for more than 72 hours may be subject to towing at the owner's expense. Patrons who might park for more than 72 hours should contact the parking office in advance.

Common Terms

Active Records-- Records that must be maintained in office space because they are referenced once a month or more and are needed to conduct daily business.

Courier Service-- Interoffice mail pick-up and delivery to County departments.

Historical Records-- Records that contain significant information about the past or present and are therefore worthy of permanent preservation and systematic management for research.

Inactive Records-- Records that are referenced less than once a month and suitable for low-cost storage outside the immediate office.

ISF (Internal Service Fund)-- An accounting methodology exclusive to governmental entities. An ISF accumulates all costs associated with a particular service. Once costs are defined, they are distributed to user departments in the form of charge backs from the ISF.

Records Retention and Disposition Schedule (Records Schedule)-- Document that specifies actions for the retention and disposition of current, inactive and non-current records of an organization or agency.

Work Order-- Documentation of a request for services, repairs, etc.

History

In October 2002, the Facilities Management Department and Internal Services Department were formed. Originally, the two departments were combined and known as the General Services Department, which was established in 1989. The General Services Department centralized many functions which were once performed by other departments, such as telephone and copier repair, mail delivery and records storage. The benefit of this centralized support service was a coordinated program which maximizes resources and minimizes duplication.

Contact Information

Administrative Division/Main Office
Lonnie Hamilton, III Public Service Building
4045 Bridge View Drive
North Charleston, SC 29405
(843) 958-4050
(843) 958-4055 (Fax)

Fleet Operations
4371 Headquarters Road
North Charleston, SC 29405
(843) 202-7900
(843) 202-7908 (Fax)

Office Services
Lonnie Hamilton, III Public Service Building
4045 Bridge View Drive
North Charleston, SC 29405
(843) 202-6041
(843) 202-6045 (Fax)

Parking Garage - Cumberland Street
90 Cumberland Street
Charleston, SC 29401
(843) 724-6786
(843) 720-7143 (Fax)

Parking Garage - King & Queen Street
O.T. Wallace County Office Building
Charleston, SC 29401
(843) 724-6786
(843) 720-7143 (Fax)

Records Management
3879 Leeds Avenue
Charleston Heights, SC 29405
(843) 745-2232
(843) 745-2316 (Fax)

Office Hours

Monday-Friday
8:30 a.m.-5 p.m.