CharlestonCounty.org

Consolidated Emergency Communications Center

For more information on operations of the Consolidated Emergency Communications Center

Contact: Jim Lake, Director
Phone: (843) 529-3700
E-mail:jlake@charlestoncounty.org

MISSION STATEMENT
"Help those in need, serve those who protect, and protect those who serve!"

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When should you use 911helpme.com

If you cannot make a voice call or text to 9-1-1
If you want to submit a non-emergent request for a police, fire, or EMS response
If 9-1-1 lines in Charleston County are down or overwhelmed
If you do not have access to a phone but have a tablet or computer with internet access

When should you text 9-1-1?

When making a voice call is not possible
Useful for those who are hard of hearing, deaf, or speech-impaired
Helps in situations when caller is facing a threatening situation
Injured and cannot speak
Caller is in remote location and can only send out

Submit Non-Emergency Requests through 911helpme.com

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