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Charleston County, SC
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Consolidated Emergency Communications Center

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For more information on operations of the Consolidated Emergency Communications Center

Contact: Jim Lake, Director
Phone: (843) 529-3700
E-mail:jlake@charlestoncounty.org

MISSION STATEMENT
"Help those in need, serve those who protect, and protect those who serve!"

Service Level Metrics Dashboard

When should you use 911helpme.com

  • If you cannot make a voice call or text to 9-1-1
  • If you want to submit a non-emergent request for a police, fire, or EMS response
  • If 9-1-1 lines in Charleston County are down or overwhelmed
  • If you do not have access to a phone but have a tablet or computer with internet access

When should you text 9-1-1?

  • When making a voice call is not possible
  • Useful for those who are hard of hearing, deaf, or speech-impaired
  • Helps in situations when caller is facing a threatening situation
  • Injured and cannot speak
  • Caller is in remote location and can only send out


Submit Non-Emergency Requests through 911helpme.com


Contact a Duty Officer or Submit Online Report to Law Enforcement


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Municipalities

City of Charleston
City of Folly Beach
City of North Charleston
City of Isle of Palms
Town of Awendaw
Town of Hollywood
Town of James Island
Town of Kiawah Island
Town of Lincolnville
Town of McClellanville
Town of Meggett
Town of Mount Pleasant
Town of Ravenel
Town of Rockville
Town of Seabrook Island
Town of Sullivan's Island

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