Fleet Operations

Functions

• Administration
• Heavy Equipment Shop Section
• Automotive Shop

Fleet Operations provides and maintains vehicles for County operations, including automobiles, ambulances, trucks, recycling vehicles and heavy equipment such as back-hoes, loaders, motor graders and bulldozers. It also repairs, maintains and fuels County vehicles and those of some agencies that have intergovernmental relationships with the County.

Responsibilities

• Provide vehicles and equipment for County departments
• Repair and maintain the County's vehicles, including 24-hour service for Emergency First Responders
• Research, develop and assist agencies with specifications for vehicles and heavy equipment purchases made by the County
• Maintain automated and manual fueling sites throughout the County

Contact

Fleet Operations

Phone: (843)202-7900
Fax: (843)202-7908

All Departments

Awards, Certifications and Recognition

• Charleston County Fleet Operations Department is the first government fleet in South Carolina and one of only 22 agencies in the U.S. that have earned the Certified Fleet Management Operation (GFMO) certification from the Government Fleet Management Alliance (GFMA). The CFMO process involves the fleet manager along with the entire staff in measuring and working to improve the operation's effectiveness, competitiveness and efficiency using a detailed certification self-audit that is based on industry best practices. There are over 120 specific certification criteria addressing 20 critical areas of fleet management. There are also 15 very specific performance standards that were measured and certified as meeting or exceeding industry standard criteria for successful fleet management.
• The National Institute of Automotive Service Excellence (ASE) certified Charleston County Fleet Operations as an ASE Blue Seal of Excellence Certified Shop in 2013. Qualifying for this ASE certification requires a repair facility to have at least 75% of their technicians ASE certified, and among that group, have someone certified in every area of service the facility offers.
• Charleston County Fleet Operations is the only government fleet in South Carolina to concurrently receive both GFMA and ASE accreditations.
• 85% of Fleet technicians received their Automotive Service Excellence (ASE) Blue Seal of Excellence certifications in various automotive skills within the first 10 months of program adoption. ASE certifications encompass 25 designated certification areas with all 16 required certification areas covered. Many technicians have multiple certifications in each area.
• Our Automotive Service Manager serves on the Board of Directors for the Southeastern Governmental Fleet Manager's Association (GA, NC and SC), serving as Information and Publicity Committee Chairman. This position is in charge of creating the association's quarterly newsletter, initiating publicity for their annual conference and training schedules, and promoting professionalism within government fleets in the tri-state area.
• Mark Morris recently (June 2015) received certification as an Emergency Vehicle Technician (EVT) from the Emergency Vehicle Training Certification Commission, Inc.
• Currently seeking Fleet Management accreditation with the American Public Works Association (APWA) certification program.

Continuous Improvement

• Charleston County's Fleet Operations is the first government entity in the state of South Carolina to install the Snap-on Squarerigger Opti-Tread Tire Diagnostic and Vehicle Safety System in combination with the Integrity Test Lane system. This system is a Modular Vehicle Safety Lane that performs a vehicle safety inspection in minutes and quickly conducts multiple system audits:
  • Alignment Audit System checks for out-of-specification alignment angles and worn suspension parts
  • Dynamic Brake Audit checks brake efficiency, brake clamping force and pad thickness, brake drag and variation
  • OBD II (emission) Vehicle system health checks for diagnostic trouble codes and emissions related problems
  • Battery/Charging system Audit checks battery and charging system health
    The Integrity Test Drive system also generates comprehensive reports with easy to understand explanation of needed services on the vehicle that is shared with the customer. The Integrity Test lane is incorporated into the County's Preventative Maintenance Program. This enables the technician to have hind sight into the needed service for the vehicle and assure quality control when needed repairs are completed. The technician will quickly and efficiently inspect more vehicles in a shorter amount of time. This will save money on vehicle maintenance and decrease vehicle downtime.
• Improved preventive maintenance (PM) scheduling performance from 74% to 95% since the implementation and use of the computerized vehicle diagnostic scheduling system. PM compliance is at 95%, and has been maintained at least this level for the last seven months.
• Fleet equipment availability improved to 95.6% from previous level of 92.5 in just the first 6 months of working with this new diagnostic equipment. Repairs can be identified and repaired quicker and more efficiently with the vehicle being returned to the customer in a much shorter time period.

Fleet ASE Certification List

• 85% of Charleston County Fleet Operation Technicians are ASE Certified Technicians
• All ASE Certification areas are covered

Automotive ASE Certification Descriptions

• A1 - Engine Repair
• A2 - Automatic Transmission/Transaxle
• A3 - Manual Drivettrain and Axle
• A4 - Suspension and Steering
• A5 - Brakes
• A6 - Electrical/Electronic Systems
• A7 - Heating and Air Conditioning
• A8 - Engine Performance

Medium/Heavy Truck ASE Certification

• T1 - Gasoline Engines
• T2 - Deseil Engines
• T3 - Drive Trains
• T4 - Brakes
• T5 - Suspension and Steering
• T6 - Electrical/Electronic Systems
• T7 - Heating Ventilation and Air Conditioning
• T8 - Preventative Maintenance and Inspection

Municipalities

City of Charleston
City of Folly Beach
City of North Charleston
City of Isle of Palms
Town of Awendaw
Town of Hollywood
Town of James Island
Town of Kiawah Island
Town of Lincolnville
Town of McClellanville
Town of Meggett
Town of Mount Pleasant
Town of Ravenel
Town of Rockville
Town of Seabrook Island
Town of Sullivan's Island

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